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​GENERAL MANAGEMENT

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• Departmental Evaluation & Custom Business Plan Development

• Establish Accountability Management Priorities

• Improve Dealership Profitability

• Develop and Implement Effective Departmental Processes

• Improve Customer Loyalty

• Improve Asset Management Disciplines

• Improve Employee Satisfaction

• Increase Productivity and Efficiency

• Eliminate, Reduce, & Control Expenses

• Establish Departmental Guidelines

• Management Training & Development

 

VARIABLE OPERATING DEPARTMENTS

 

• Departmental Evaluation & Custom Business Plan Development

• Improve Accountability Management

• Improve Departmental Profitability

• Improve Customer Retention & Customer Happiness

• Evaluate Training Needs

• Improve Personnel Productivity

• Eliminate, Reduce, & Control Expenses

• Increase Market Share

• Improve Salesperson Business Planning and Prospecting

• Evaluate Inventory Management Strategies

• Improve BDC/eCommerce Marketing & Management Effectiveness

• Improve Selling Processes

• Evaluate Desking Procedures

• Establish & Enforce Traffic Management and Reporting

• Ensure CRM Understanding and Utilization

• Improve Utilization of Existing Inventory Management Technology

• Establish Days-Supply Guidelines

• Develop Model Inventory Plan

• Develop Inventory Hard–Turn Discipline for Used Vehicles

• Implement Effective Trade Appraisal Process

• Implement Retail Pricing Policy, Process, and Execution

• Establish Reconditioning Guidelines

• Evaluate Financial Services Performance

 

FIXED OPERATING DEPARTMENTS

 

• Departmental Evaluation & Custom Business Plan Development

• Improve Accountability Management

• Improve Departmental Profitability

• Improve Fixed Absorption

• Improve Customer Retention & Customer Happiness

• Evaluate Training Needs

• Increase Productivity and Efficiency

• Eliminate, Reduce, & Control Expenses

• Increase Market Share

• Implement/Improve Service Lane Sales Strategies

• Implement/Improve Inspection Based Selling Results

• Implement/Improve Quality Assurance Systems

• Improve BDC/eCommerce Marketing & Management Effectiveness

• Improve Parts Inventory, Reduce Obsolescence

• Increase Repair Order and Counter Ticket Parts Fill Rate

• Increase Wholesale Marketing Effectiveness

• Increase Accessory and Tire Sales

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