1. We Partner with our clients, and We Focus on Alignment.

Vendors change coke machines...we believe in a partnership. If our philosophies align, then we should do business. If they don’t then we shouldn’t. Most importantly, we align people, teams, and organizations to achieve exceptional performance.

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​2. We're Patient, Flexible, and Adaptable.

We take the necessary time to understand our clients’ missions, goals, and interests. Every dealership and organization is unique. There is no one size fits all, and you won't find any cookie cutters here. We specialize in developing custom solutions that satisfy your needs. Our strategies are rooted in the belief that we all need to adapt at the speed of change.

 

3. We're Curious and Respectful Retail Automotive Experts.

 

We stay on top of (and often lead) industry trends and innovation – so you don't have to. You can focus on running and growing your business. We want to know why, how, and what works. We’re hungry to learn more about our craft, and offer the best advice and counsel to our customers. We deliver and demand respect of each other, of our clients, and from our clients.

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4. We're Frank and Factual.

We know that you don't pay us to tell you what you want to hear. The truth about your situation, good or bad, is the foundation for change. And we'll support our findings with valid data.

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5. We're Creative and Innovative.

We challenge convention when necessary, think outside of the box and innovate for our clients and ourselves. We collaborate with clients to develop solutions that are efficient, cost-effective, practical, and that deliver lasting value.

 

6. We are Generous and Proactive.

We are open with our ideas and our time – with each other, with clients, and with our broader network of prospects and peers. We think and act beyond the initial task, beyond what’s asked, to provide broader value for our clients and our business.

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7. We manage Accountability.

We don't just train it! We live it!

 

​8. We are Measurable-Results-Driven.

 

Internally and externally, we are focused on work that drives value and measurable results. Every strategy, tactic and action has a specific, measured purpose. We can quantify training and consulting effectiveness. We'll help you understand and evaluate the ROI of your customized program. It shouldn't be a guessing game.

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9. We're Efficient and Economical.

We implement solutions on time and within budget, measuring and confirming the value that we create.

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10. We're not happy if you're not happy.

Our goal is your 100% satisfaction. Garry's average client longevity is over 5 years. We must be doing something right.

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GH&A Gives You What You Need, To Get What You Want - Bottom Line Business Results That Last.

 

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