GENERAL MANAGEMENT

  • Departmental Evaluation & Custom Business Plan Development

  • Establish Accountability Management Priorities

  • Improve Dealership Profitability

  • Develop and Implement Effective Departmental Processes

  • Improve Customer Loyalty

  • Improve Asset Management Disciplines

  • Improve Employee Satisfaction

  • Increase Productivity and Efficiency

  • Eliminate, Reduce, & Control Expenses

  • Establish Departmental Guidelines

  • Management Training & Development

 

VARIABLE OPERATING DEPARTMENTS

 

  • Departmental Evaluation & Custom Business Plan Development

  • Improve Accountability Management

  • Improve Departmental Profitability

  • Improve Customer Retention & Customer Happiness

  • Evaluate Training Needs

  • Improve Personnel Productivity

  • Eliminate, Reduce, & Control Expenses

  • Increase Market Share

  • Improve Salesperson Business Planning and Prospecting

  • Evaluate Inventory Management Strategies

  • Improve BDC/eCommerce Marketing & Management Effectiveness

  • Improve Selling Processes

  • Evaluate Desking Procedures

  • Establish & Enforce Traffic Management and Reporting

  • Ensure CRM Understanding and Utilization

  • Improve Utilization of Existing Inventory Management Technology

  • Establish Days-Supply Guidelines

  • Develop Model Inventory Plan

  • Develop Inventory Hard–Turn Discipline for Used Vehicles

  • Implement Effective Trade Appraisal Process

  • Implement Retail Pricing Policy, Process, and Execution

  • Establish Reconditioning Guidelines

  • Evaluate Financial Services Performance

 

FIXED OPERATING DEPARTMENTS

 

  • Departmental Evaluation & Custom Business Plan Development

  • Improve Accountability Management

  • Improve Departmental Profitability

  • Improve Fixed Absorption

  • Improve Customer Retention & Customer Happiness

  • Evaluate Training Needs

  • Increase Productivity and Efficiency

  • Eliminate, Reduce, & Control Expenses

  • Increase Market Share

  • Implement/Improve Service Lane Sales Strategies

  • Implement/Improve Inspection Based Selling Results

  • Implement/Improve Quality Assurance Systems

  • Improve BDC/eCommerce Marketing & Management effectiveness

  • Improve Parts Inventory, Reduce Obsolescence

  • Increase Repair Order and Counter Ticket Parts Fill Rate

  • Increase Wholesale Market

  • Increase Accessory and Tire Sale

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WHAT WE DO

HOW WE DO IT - ALL DEPARTMENTS

  • Off-Site Performance Evaluation & Executive Brief

  • Off-Site Dealership and Departmental Culture Evaluation

  • Off-Site Management Competency Analysis

  • On-Site Profit Improvement Engagements

  • Off-Site Best Practice Guidelines and Goal Setting

  • Off-Site Development of Direct Performance Based Pay Plans

  • Off-Site Performance Management & Score-Boarding

  • On-Site Instructor-Led Group Training

  • Off-Site One-on-One Manager Training, Mentoring, and Coaching

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